Saddlebag Support
Saddlebag gets you and your bike ready before a ride: how hard each climb will be, the weather along the route, what to eat and drink, and what to pack.
Contact
Email jechocarlos@gmail.com. Say which phone you use (iPhone, iPad or Android) and what you were doing when the problem happened.
Feature ideas: use Request a feature in the app (You tab).
Common questions
How do I add a route? Open a GPX or TCX file from Komoot, Strava, Ride with GPS, Files or email and choose Saddlebag (on iPhone: Share > Import to Saddlebag). You can also add a route from inside the app.
Why does the forecast need my weight and FTP? How hard a climb feels depends on how much power you can hold and how much weight you carry up it. Saddlebag uses them only on your phone.
The weather won't load. The forecast needs an internet connection. Everything else works offline.
How do I move to a new phone? You > Your data > export a backup, then import it on the new phone. Your phone's own backup (iCloud or Google) may also restore it.
Do I need an account? No. There is no account and no sign-in.
How do I delete my data? Delete the app. Saddlebag keeps nothing anywhere else.
Legal
- Privacy Policy
- Every number in Saddlebag is an estimate to help you plan, not a guarantee. Ride within your limits.